Our Service Technicians will ensure your equipment is operating at peak efficiency, keeping you, your home and your family safe and sound.
Annual inspections have proved to lower the need for unexpected service calls during the season of use. In the event of a breakdown we will give you priority service from our expert technicians. Your plan will renew automatically and we will notify you when it is time for your annual inspection and cleaning. You are under no obligation to continue your plan and may cancel at any time.
Save money on operating costs by always having a clean and efficient system. Our technicians are the experts who can advise you on the proper operation of your heating and cooling systems. Should you need a repair, as a Preferred Protection Plan customer you will receive a 10% discount off our standard flat rates for repairs.
Dunn Heating, Air conditioning and Fireplaces has been serving the Tri-Cities area since 1973. Our experienced Service Technicians are all TSSA certified and are constantly updated in the latest technologies. Their vast knowledge is available to you to ensure your heating and cooling equipment is operating at peak efficiency.
Dunn Heating Service Department will contact you during the coverage period to schedule a maintenance inspection of your equipment near the beginning of the season of use. We'll respond as quickly as possible to all requests for service.
Dunn Heating carries a large inventory of replacement parts for most equipment on their service trucks. In the event that a part is unavailable, we will attempt to obtain a replacement part or an equivalent substitute as quickly as possible. In the unusual event that we cannot provide a part replacement, Dunn Heating reserves the right to refund your entire fee for that current year without notice or liability to Dunn Heating.
If you move, coverage for the balance of the term will remain with the equipment and is automatically transferred to the new owner.
Plan holders will be charged at the maintenance rate for repairs, which is 10% off our normal service rate according to our flat rate pricing guide. Replacement parts are under warranty for one year from the date of replacement. Labour is under warranty for 90 days including diagnostic charge.
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