Safety, Security & Savings

The proof of a quality product is its reliability and the quality of its service plan. Our goal is to provide you with the most knowledgeable and trusted service available anywhere. In the unlikelihood that your system does not perform properly, your family will have peace of mind knowing that your family's comfort is our priority.

Our technicians are specially trained to quickly and efficiently detect and correct virtually any problem that may arise 24 hours a day. Here are the service plans we are currently offering, check back regularly for service specials.

• Annual Maintenance Plan
• Furnace Inspection
• Central Air Conditioning Inspection
• Gas Fireplace Inspection
  
  

Annual Maintenance Plan $109.95 per year + HST  (per piece of equipment)

SAFETY
Our Service Technicians will ensure your equipment is operating at peak efficiency, keeping you, your home and your family safe and sound.

SECURITY
Annual inspections have proved to lower the need for unexpected service calls during the season of use. In the event of a breakdown we will give you priority service from our expert technicians. Your plan will renew automatically and we will notify you when it is time for your annual inspection and cleaning. You are under no obligation to continue your plan and may cancel at any time.

SAVINGS
Save money on operating costs by always having a clean and efficient system. Our technicians are the experts who can advise you on the proper operation of your heating and cooling systems. Should you need a repair, as a Preferred Protection Plan customer you will receive a 10% discount off our standard flat rates for repairs.

Dunn Heating, Air conditioning and Fireplaces has been serving the Tri-Cities area since 1973. Our experienced Service Technicians are all TSSA certified and are constantly updated in the latest technologies. Their vast knowledge is available to you to ensure your heating and cooling equipment is operating at peak efficiency.

CONDITIONS
Dunn Heating Service Department will contact you during the coverage period to schedule a maintenance inspection of your equipment near the beginning of the season of use. We'll respond as quickly as possible to all requests for service.

Dunn Heating carries a large inventory of replacement parts for most equipment on their service trucks. In the event that a part is unavailable, we will attempt to obtain a replacement part or an equivalent substitute as quickly as possible. In the unusual event that we cannot provide a part replacement, Dunn Heating reserves the right to refund your entire fee for that current year without notice or liability to Dunn Heating.

If you move, coverage for the balance of the term will remain with the equipment and is automatically transferred to the new owner.

Plan holders will be charged at the maintenance rate for repairs, which is 10% off our normal service rate according to our flat rate pricing guide. Replacement parts are under warranty for one year from the date of replacement. Labour is under warranty for 90 days including diagnostic charge.

A yearly furnace inspection will drive away the winter chills. Ensure your furnace is operating at peak efficiency, resulting in savings on your gas and electric bill.Our furnace inspections include:

• Testing for carbon monoxide
• Inspecting the humidifier and chimney
• Checking the venting and gas piping
• Checking the fan/motor/bearing/belt
• Checking the burner, pilot, thermostat and furnace controls
• Checking the pilot safety system
• Checking the pumps, air filter, heat rise and balance
• Checking the flame pattern and electronic air cleaner and etc

Save $25.00 when you book any two inspections on the same day.

• Checking & adjusting the airflow
• Filter cleaning
• Checking the air conditioner pump and lines (will clean if required)
• Cleaning the outside condenser coil
• Lubricating the outdoor motor fan
• Starting the system and checking its operation
• Checking coolant levels and system change
• Checking the coolant drop, fan motor, & filter
• Checking the thermostat and etc.

Save $25.00 when you book any two inspections on the same day.

• Carbon Monoxide Levels
• Blower & burner assembly
• Ensure proper log placement
• The pilot and more

Leaving you re-assured that your gas fireplace is in top working order. As a value added service, our service technician will also clean the glass in you fireplace, and add burning embers if needed.

Save $25.00 when you book any two inspections on the same day.

Remember to have your home comfort equipment inspected annually, by our qualified service technicians.